FAQ
Questions about Fetch Bus?
Find answers about ride day, joining the pack, weekly plans and payment. If your question is not here, send it to us.
The day
What does a day on the bus look like?
We pick your dog up at home, take the pack to a private park for 90 minutes off leash, rinse them off and bring them back. See the full ride day.
How is this different from dog daycare or a dog walker?
A dog walker usually takes your dog out near home on leash, while daycare takes place at a facility. Fetch Bus includes pickup at home, a trip with a regular group and 90 minutes off leash at a private park. We rinse your dog and bring them home afterward. See how the day works.
Do I need to be home for pickup or drop-off?
No. If you leave us a key, lockbox or door code, we can pick your dog up from inside and bring them back inside when the trip is over.
Will my dog come home muddy?
We rinse every dog before the ride home. Your dog comes back clean and fulfilled.
What if it rains? Or snows?
Trips run in rain, snow and sunshine. If you keep your dog home because of the weather, that trip is added to the next month.
Where do you go?
A private park with room to run and a creek to splash in. For pickups, see which towns are on the route.
Will I see what my dog got up to?
Yes. We post photos from the field trip on Instagram that night. Follow @fetch_bus.
Joining the pack
Is my dog a fit?
Every rider needs current vaccines and should get along with other dogs. Dogs must also be spayed or neutered once they are 10 months old. We'll talk about your dog's routine and behavior before the first trip.
How do you introduce a new dog?
We start with a call about your dog, then keep them on leash for their first few trips while they get comfortable and we see how they fit with the group.
Which vaccines does my dog need?
Required: rabies, DHPP and Bordetella.
Does my dog need to be spayed or neutered?
Yes, once they are 10 months old. Dogs younger than that can still be considered.
What should my dog wear?
A collar or harness with ID tags. Nothing fancy: there's mud and a creek out there (they get washed off before coming home).
How big are the groups?
The maximum group size is 15 dogs.
What about really bad weather?
If conditions are not suitable for the route or the pack, we will contact you directly about the trip.
What does my dog get out of it?
Your dog gets 90 minutes to run, sniff, swim and explore at a private park, plus regular time with a group of dogs they can get to know.
Booking & practical details
How do I get started?
Reserve a spot and talk with us about your dog. Then choose one or two regular pickup days each week.
How does payment work?
Weekly plans are paid monthly, up front, online or in person. See the plans.
How much is it?
It is $60 per field trip at one day a week or $50 per field trip at two days a week. Two-dog rates are also available. See full pricing.
Can I book a single day here and there?
Weekly dogs have priority. When space is available, a single field trip is $70.
What if we miss a day?
If your dog misses a field trip, it is added to the next month. If you'll be away, let us know ahead of time and we'll arrange a make-up day.
I have two dogs. Is there a discount?
Yes. Prices are per dog: $55 each per field trip at one day a week or $45 each at two days a week.
I'm already a client. Does my price change?
You keep your current price or get the new one, whichever is lower. Any prepaid adventures you have left are still honored.
Business information
Insurance and licensing information is available on request.
Rather email? Write to hello@fetchbus.com.
