FETCHBUS
TERMS & CONDITIONS & LIABILITY WAIVER
Last Updated: Feb 5th, 2026
1. DEFINITIONS
“FetchBus” refers to FetchBus LLC, its owners, officers, employees, contractors, agents, and affiliates. “Owner” refers to the individual enrolling a dog. “Dog” refers to the animal enrolled by the Owner. “Services” refers to dog transportation, supervised group outings, loading and unloading, and related activities. “Vehicle” refers to any FetchBus-operated transportation vehicle. “Handler” refers to any FetchBus employee or contractor supervising Dogs.
2. SCOPE OF SERVICES
FetchBus provides group dog transportation and supervised outdoor adventure experiences, including pickup, outings, and drop-off. Routes, schedules, destinations, duration, and group composition are not guaranteed and may change due to weather, safety, behavior, or operational needs. FetchBus is not a veterinary clinic, kennel, boarding facility, or grooming service and does not provide medical, overnight, or custodial care.
3. CUSTODY, SUPERVISION & TRANSFER OF RESPONSIBILITY
FetchBus’s responsibility begins only when the Dog is physically transferred into FetchBus custody. Responsibility ends immediately upon return of the Dog to the Owner, a designated responsible party, or secure placement at the agreed drop-off location. FetchBus has no duty for supervision after drop-off, even if an incident occurs shortly thereafter, except in cases of gross negligence or willful misconduct during FetchBus custody.
4. ELIGIBILITY & OWNER REPRESENTATIONS
Owner represents that the Dog is healthy, suitable for group activities, non-aggressive, and has no known history of biting or attempted biting. Owner confirms legal ownership, flea & tick preventative use, disclosure of escape tendencies, safe pickup/drop-off location, and accuracy of all information. FetchBus may refuse or discontinue service at its discretion for safety reasons.
5. ASSUMPTION OF RISK
Owner acknowledges inherent risks including injury, illness, transportation incidents, unpredictable animal behavior, parasites, tick-borne diseases (including Lyme disease), and risk of escape or runaway. Owner voluntarily assumes all such risks.
6. RELEASE & WAIVER OF LIABILITY
Owner releases FetchBus from all claims arising from participation, except for gross negligence or willful misconduct. FetchBus is not liable for disease, escape, runaway, or incidents occurring after custody transfers back to the Owner.
7. INDEMNIFICATION
Owner agrees to defend, indemnify, and hold harmless FetchBus from claims arising from the Dog’s behavior, breach of agreement, or inaccurate information. This obligation survives termination.
8. HARNESS & SAFETY EQUIPMENT
Dogs must ride using a FetchBus-approved harness. No equipment eliminates all risk and proper fit is Owner’s responsibility.
9. PROPERTY ACCESS & HOME ENTRY AUTHORIZATION
Owner authorizes limited entry to property solely for pickup and drop-off. FetchBus is not responsible for securing doors, gates, or access points unless agreed in writing.
10. CAMERAS, MONITORING & PROPERTY DISCLAIMER
Owner may use monitoring systems. FetchBus assumes no responsibility for security systems and is not liable for loss or damage to property, except for gross negligence or willful misconduct.
11. BEHAVIOR MANAGEMENT
FetchBus may use reasonable behavior management and may remove Dogs for safety concerns.
12. EMERGENCY CARE AUTHORIZATION
FetchBus may seek veterinary care if Owner cannot be reached. Owner is responsible for all veterinary costs.
13. SCHEDULING & OPERATIONS
Services are limited capacity and subject to modification. Packages are non-transferable and have no cash value.
14. PAYMENTS
All payments are due in advance. Packages may expire and do not guarantee availability.
15. PHOTOS & MEDIA RELEASE
Owner grants permission for marketing use of Dog images. Consent may be revoked in writing.
16. LIMITATION OF LIABILITY
FetchBus liability shall not exceed amounts paid for Services.
17. GOVERNING LAW & VENUE
This Agreement is governed by the laws of the State of New York.
18. ARBITRATION & CLASS ACTION WAIVER
Disputes shall be resolved by binding arbitration in New York under AAA rules. Owner waives participation in class or representative actions.
19. ENTIRE AGREEMENT
This document constitutes the entire agreement between the parties.
20. ELECTRONIC SIGNATURE
Electronic acceptance constitutes a legally binding signature under New York law.
BY ACCEPTING THESE TERMS, OWNER ACKNOWLEDGES FULL UNDERSTANDING AND AGREEMENT.