Privacy Policy

Last updated: [Feb 5th, 2026]

Fetch Bus (“we,” “us,” or “our”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

By using our website, you agree to the practices described below.

Information We Collect

We may collect the following types of information:

Personal Information

When you fill out forms, book services, or contact us, you may provide:

  • Name

  • Email address

  • Phone number

  • Home address (for pickup and drop-off)

  • Dog information (name, breed, age, temperament, health notes)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

This data helps us understand how our website is used and improve it.

How We Use Your Information

We use your information to:

  • Provide and manage Fetch Bus services

  • Communicate with you about bookings, updates, or questions

  • Ensure the safety and compatibility of dogs in our care

  • Improve our website and services

  • Comply with legal and insurance requirements

We do not sell, rent, or trade your personal information.

Payments & Third-Party Services

Payments, scheduling, and analytics may be handled by trusted third-party providers. These providers only receive the information necessary to perform their services and are required to protect your data.

Examples may include:

  • Payment processors

  • Scheduling or booking software

  • Website analytics tools (such as Google Analytics)

Fetch Bus does not store full payment details on its own servers.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

  • Improve website performance

  • Analyze traffic and usage

  • Enhance user experience

You can disable cookies through your browser settings if you prefer.

How We Protect Your Information

We take reasonable steps to protect your information by:

  • Limiting access to personal data

  • Using secure systems and trusted platforms

  • Only collecting information necessary to provide our services

No method of transmission over the internet is 100% secure, but we do our best to safeguard your data.

Your Rights & Choices

You have the right to:

  • Request access to the personal information we have about you

  • Request corrections or updates

  • Request deletion of your information, unless required for legal or safety reasons

  • Opt out of marketing communications at any time

To make a request, contact us using the information below.

Children’s Privacy

Fetch Bus services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can contact us at:

Email: hello@fetchbus.com
Business Name: Fetch Bus
Location: Long Island, New York